PRIVACY POLICY

1. Introduction

Caesars Interactive Entertainment, LLC ("Caesars", "Company", "we", "us", or "our") is committed to maintaining the confidentiality and security of the personal information of our users ("User", "Player", or "you"). This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information that is collected through our website https://caesarscasino-en.com/, our mobile applications, and our services (collectively, the "Service").

By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. This policy applies to all visitors, users, and others who access the Service.

2. Information We Collect

We collect various types of information to provide and improve our Service to you. This includes:

2.1 Information You Provide to Us

When you register for an account, make a deposit, or contact support, we collect the following personal information:

• Identity Data: First name, last name, date of birth, and social security number (SSN) as required by federal and state regulations for identity verification.
• Contact Data: Billing address, email address, and telephone numbers.
• Financial Data: Bank account details, credit/debit card information, and transaction history.
• Profile Data: Your username, password, preferences, feedback, and survey responses.

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information about your device and usage:

• Geolocation Data: We are required by law to verify your physical location within permissible states (NJ, PA, MI, WV) to allow real-money wagering. We collect precise geolocation data via GPS, Wi-Fi, and IP address.
• Device Information: Hardware model, operating system version, unique device identifiers, and mobile network information.
• Log Data: Internet Protocol (IP) address, access times, browser type, and pages visited.
• Gameplay Data: Records of the games you play, duration of sessions, wager amounts, and win/loss history.

3. How We Use Your Information

We use the collected information for specific business and legal purposes:

• To Provide Services: Creating and managing your account, processing payments, and facilitating gameplay.
• Regulatory Compliance: Verifying your identity and age (KYC), ensuring you are not on self-exclusion lists, and monitoring for fraud and money laundering (AML).
• Caesars Rewards®: Integrating your online play with the Caesars Rewards loyalty program to award Tier Credits and Reward Credits.
• Marketing: Sending you promotional materials, newsletters, and offers tailored to your interests (you may opt-out at any time).
• Security: Detecting, preventing, and addressing technical issues, fraud, and security breaches.
• Analytics: Analyzing usage trends to improve the user experience and develop new features.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Affiliates: We share information with Caesars Entertainment affiliates for purposes such as the Caesars Rewards program and cross-property promotions.
• Service Providers: Third-party vendors who perform services on our behalf, including payment processing, geolocation verification (e.g., GeoComply), customer support, and marketing.
• Regulatory Bodies: We are required to share data with state gaming control boards (e.g., NJDGE, PGCB) and law enforcement agencies upon request or to comply with legal obligations.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Security

We employ state-of-the-art administrative, technical, and physical security measures to protect your personal information. These include:

• Encryption: All sensitive data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job duties.
• Regular Audits: Our systems are regularly tested and audited by independent security firms to ensure compliance with industry standards.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have specific rights regarding your personal information:

• Access and Correction: You may request access to the personal data we hold about you and request corrections to any inaccuracies.
• Deletion: You may request the deletion of your account and personal data, subject to retention requirements mandated by gaming regulations.
• Marketing Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in the email or updating your communication preferences in your account settings.
• Do Not Track: Our systems do not currently respond to "Do Not Track" signals from web browsers.

7. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information, including the right to know what personal information is collected, disclosed, or sold, and the right to request deletion of your personal information. To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our Service is strictly for individuals aged 21 and over. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected personal data from a minor, we take immediate steps to remove that information and terminate the account.

9. International Data Transfers

Our servers are located in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the US. By using our Service, you consent to this transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer: